Problem Solving¶

Target competencyDemonstrates use of creative, effective, and efficient solutions to complex problems.

Why it matters¶

Problem solving is an important skill for dealing with language technology issues and problems

Each rung is a level a learner is at; its activities are what carries them to the next one. How to read these levels

0No Competency

Find and complete problem-solving puzzles.

Carries a learner to 1 — Has Knowledge
1Has Knowledge

Diagnose common problems by identifying the individual components of the problem and seek assistance.

Carries a learner to 2 — With Assistance
2With Assistance

Find and share effective workarounds for commonly experienced problems.

Carries a learner to 3 — Independent
3Independent

Develop and document complete solutions and processes to solve complex problems.

Carries a learner to 4 — Expert

Knowledge of the techniques to create effective and efficient solutions to complex problems.

What is problem solving?Guide · mindtools.comMind Tools introduction to problem solving, with an overview of tools and approaches for simple and complex problems.
Problem Solving on SkiilsYouNeed.comGuide · skillsyouneed.comIntroduction to problem solving that outlines a six-stage approach from identifying a problem to monitoring the outcome.
Introduction to Problem Solving SkillsGuide · ccmit.mit.eduMIT introduction to problem solving, defining the process and why it matters in personal and professional work.
The Problem-Solving ProcessGuide · asq.orgASQ overview of the problem-solving process, as a structured model for troubleshooting.
What arer problem-solving skills and why are they important?Guide · careerbuilder.comCareerBuilder article on what problem-solving skills are and why they matter at work.
How to improve your problems solving skillsGuide · topuniversities.comBlog article with advice on improving problem-solving skills.
Six ways to enhance your problem solving skillsGuide · lifehack.orgArticle giving six problem-solving techniques, including the 5 Whys, simplifying, brainstorming and lateral thinking.
Building Students' Problem-Solving Skills Through Complex ChallengesSite · ascd.orgASCD's page for Ronald Beghetto's book on building problem-solving skills through complex challenges.